Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Amina Sunar

Georgetown,Cayman

Summary

To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Server

Chilli Restaurant And Bar
03.2021 - 12.2023
  • Greeted and seated guests in a friendly and welcoming manner, providing menus and answering questions about menu items and specials.
  • Took and accurately recorded food and beverage orders, ensuring special requests and dietary restrictions were accommodated.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Checked in with guests during their meals to ensure satisfaction and promptly addressed any issues or concerns.
  • Processed payments and provided excellent customer service throughout the dining experience.

Barista

White Rabit
10.2017 - 12.2019
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Housekeeper

Hotel Pokhara Grande
09.2015 - 11.2016
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.

Education

Bachelor of Arts - Business Administration And Management

Janapriya Multiple Campus
Janapriya Marga, Pokhara, Nepal
03.2022

High School Diploma -

Rainbow Academics Homes
Kolpatan 15, Pokhara
03.2016

Skills

  • Supply Restocking
  • Guest Engagement
  • Order Management
  • Safe Food Handling
  • Food Running
  • Beverage Preparation
  • Table Setting
  • Food Delivery
  • Guest Seating
  • Quality Control
  • High-volume dining
  • Hospitality service expertise
  • Self Motivation

Languages

English
Professional Working
Hindi
Full Professional
Nepali
Native or Bilingual

Timeline

Server

Chilli Restaurant And Bar
03.2021 - 12.2023

Barista

White Rabit
10.2017 - 12.2019

Housekeeper

Hotel Pokhara Grande
09.2015 - 11.2016

Bachelor of Arts - Business Administration And Management

Janapriya Multiple Campus

High School Diploma -

Rainbow Academics Homes

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Amina Sunar