Aminata Bangura
Rockville,MD
Summary
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader who blends advanced organizational, technical, and business acumen. Works effectively with cross-functional teams to ensure operational and service excellence.
Overview
9
9
years of professional experience
Work History
Office manager
Javan Wellness Medical Spa
03.2023 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Office manager
Bethesda dental associates
08.2022 - 03.2023
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Financial coordinator, office manager, front desk
Confident smiles
10.2020 - 01.2022
- Reduced budget discrepancies with thorough analysis of expense reports and timely resolution of any issues.
- Explained insurance benefits, fees and procedures to patients.
Spa attendant, Receptionist, Treatment coordinator
The Pearl Spa and boutique
01.2018 - 03.2020
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Assisted in increasing spa revenue by effectively promoting and upselling various treatments and products.
HR Director
AMC Health Care
12.2014 - 01.2018
- Enhanced employee satisfaction by implementing streamlined HR processes and tools.
- Developed comprehensive onboarding programs for new hires, improving retention rates and overall satisfaction.
Education
Associates - Nursing
Howard community
01.2024
Bachelors - Biology
Bowie State
01.2019
Skills
- CPR Certified
- Certified body sculptor
- Office Management
- Contract Administration
- Staff Management
- Inventory Control
- Billing
- Staff Hiring
- Expense Reporting
- Policy Development
- Operations Management
Volunteer Experience
- HR director of AMC Healthcare
- Team smile foundation
- Mercy ships organization
- CEO of Bloomingbold, LLC
Timeline
Office manager
Javan Wellness Medical Spa
03.2023 - Current
Office manager
Bethesda dental associates
08.2022 - 03.2023
Financial coordinator, office manager, front desk
Confident smiles
10.2020 - 01.2022
Spa attendant, Receptionist, Treatment coordinator
The Pearl Spa and boutique
01.2018 - 03.2020
HR Director
AMC Health Care
12.2014 - 01.2018
Associates - Nursing
Howard community
Bachelors - Biology
Bowie State