Amir Ali
Stockton,CA
Summary
Amir Ali is currently the cafe manager at a Barnes and Noble cafe with years of experience in training and coaching a team of baristas to provide excellent customer service. He excels at coaching employees, tracking product sales, ordering supplies weekly, keeping inventory, and maintaining positive customer experience. Outside of work, Amir is pursuing a career in Industrial Design where he builds concepts for products that improve people's daily lives. Amir is seeking roles that broaden his skillset and allow him to continue working with other people.
Overview
7
7
years of professional experience
Work History
Cafe Team Expert (Cafe Manager)
Barnes and Noble
04.2026 - Current
- Enhanced customer experience through effective menu design and seasonal promotions.
- Analyzed sales data to identify trends and adjust staffing levels accordingly.
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Developed and implemented efficient inventory management practices to reduce waste.
Lead Barista
Barnes and Noble
04.2025 - 04.2026
- Managed inventory, reducing waste through effective stock control practices.
- Fostered a positive work environment, leading by example in customer interactions.
Senior Barista
Barnes and Noble
08.2022 - 03.2025
- Mentored baristas in coffee preparation techniques and customer service standards.
- Oversaw daily operations, ensuring smooth workflow and high-quality beverage production.
- Trained staff on new equipment and brewing methods to enhance product offerings.
Barista
Barnes and Noble
09.2021 - 08.2022
- Prepared and served high-quality beverages in a fast-paced environment.
- Maintained cleanliness and organization of workspace and equipment.
- Assisted customers with menu selections and product recommendations.
Barista
ASUCD Coffee House
09.2019 - 04.2020
Education
Bachelor of Arts - Design
University of California, Davis
05-2020
Skills
- Customer engagement
- Customer experience management
- Health and safety regulations
- Order management
- Sales tracking
- Marketing
Timeline
Cafe Team Expert (Cafe Manager)
Barnes and Noble
04.2026 - Current
Lead Barista
Barnes and Noble
04.2025 - 04.2026
Senior Barista
Barnes and Noble
08.2022 - 03.2025
Barista
Barnes and Noble
09.2021 - 08.2022
Barista
ASUCD Coffee House
09.2019 - 04.2020
Bachelor of Arts - Design
University of California, Davis