Amir Newsome
Plainfield,NJ
Summary
Accomplished Shift Supervisor at CVS Pharmacy, adept in staff management and operations optimization. Demonstrated expertise in employee training and conflict resolution, enhancing customer satisfaction and workplace efficiency. Skilled in cash handling and inventory control, contributing to significant improvements in financial accuracy and operational standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
10.2019 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
Electronic Store Associate
Loreal Cosmetics
09.2018 - 04.2019
- Maintained tidy and organized store to comply with cleanliness standards.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Packaged outbound products in a quick and effective manner.
- Managed inventory of products in warehouse.
Crew Member
Five Guys
09.2014 - 06.2018
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
No Degree - Media Productions
William Paterson University of New Jersey
Wayne, NJHigh School Diploma -
Watchung Hills Regional High School
Warren Township, NJ06.2015
Skills
- Employee Training
- Workplace Safety
- Staff Management
- Customer-Oriented
- Cash handling expertise
- Operations Management
- Conflict resolution techniques
- Inventory control and record keeping
- Safety understanding
Timeline
Shift Supervisor
CVS Pharmacy
10.2019 - Current
Electronic Store Associate
Loreal Cosmetics
09.2018 - 04.2019
Crew Member
Five Guys
09.2014 - 06.2018
No Degree - Media Productions
William Paterson University of New Jersey
High School Diploma -
Watchung Hills Regional High School