Amir Robinson
Cedar Hill,TX
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Four Seasons Fashions
Detroit , Mi
11.2023 - 10.2024
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Processed refunds and exchanges according to company policy.
- Supported other teams when necessary, such as stocking shelves or bagging groceries.
- Answered customer questions and provided store information.
- Organized displays to attract customers and promote sales.
Caregiver
Rgps
Farmington Hills, Michigan
02.2022 - 10.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all
Server
Bds Mongolian grill
Dearborn, Michigan
05.2020 - 05.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Accurately recorded orders on cash register and point-of-sale system.
Education
High School Diploma -
Michigan Great Lakes Academy
Dearborn, Michigan06-2021
Skills
- Friendly and outgoing
- Time management
- Phone etiquette
- Visual display arrangement
- Store maintenance
- Stock replenishment
- Customer assistance
- Trend awareness
- Self-checkout assistance
- Order processing
- Product merchandising
- Product knowledge
- Sales trends
- Money handling
- Strategic planning
- Financial customer support
- Retail sales customer service
Timeline
Retail Sales Associate
Four Seasons Fashions
11.2023 - 10.2024
Caregiver
Rgps
02.2022 - 10.2024
Server
Bds Mongolian grill
05.2020 - 05.2022
High School Diploma -
Michigan Great Lakes Academy