Amir Shai
Parkland,FL
Summary
Accomplished Service Writer/Manager at Brake World Auto Repair, adept in time management and leadership, excelled in producing over $5 million in service repair estimates. Demonstrated exceptional customer service and multitasking abilities, significantly contributing to workforce operations and project successes at Pool Boy Plastering, supervising projects worth over $9 million. Looking forward to a new challenge to accomplish and become an air traffic controller, as i have always had a strong intrest for aviation.
Overview
7
7
years of professional experience
Work History
Service Writer/Manager
Brake World Auto Repair
02.2021 - Current
- Produced accurate and clear auto repair estimates to customers
- Logged work orders into database to track job status.
- Worked effectively with repair technicians and parts providers, staying current on availability and service processes.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Drafted and completed over $5 million in service repair estimates throughout employment
Crew Chief
Pool Boy Plastering
01.2018 - 11.2020
- Delegated a range of responsibilities to crew members based on jobsites demands each day.
- Managed workforce operations.
- Maintained constant and clear communication with vendors, homeowners, general contractors, and subcontractors on behalf of company
- Trained and mentored new team members to ensure seamless onboarding.
- Supervised and worked construction projects totaling over 9 million dollars in revenue.
Education
High School Diploma -
Marjory Stoneman Douglas High School
Parkland, FL05.2017
Skills
- Time management
- Ability to multi task
- Leadership
- Customer service
- Self aware
Timeline
Service Writer/Manager
Brake World Auto Repair
02.2021 - Current
Crew Chief
Pool Boy Plastering
01.2018 - 11.2020
High School Diploma -
Marjory Stoneman Douglas High School
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