Amira Cucalon
California Pizza Kitchen
Estero,FL
5
years of professional experience
Detail oriented hospitality professional with experience in high volume dining environments. Skilled in coordinating food and beverage orders, optimizing workflow, and training new staff to uphold service excellence. Committed to enhancing guest satisfaction and operational efficiency. Motivated and dependable student with strong communication and time management skills. Experience balancing school, work, and responsibilities while staying organized and reliable. Looking to contribute a positive attitude, strong work ethic, and willingness to learn in a professional environment.
Work History
Server
2 Years 2 Months- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Coordinated food and beverage orders with kitchen staff to ensure timely service.
- Assisted in training new servers on menu items and service protocols.
- Maintained cleanliness and organization of dining area to uphold health standards.
- Processed payments accurately using POS system to streamline transactions.
- Collaborated with team members to optimize workflow during peak hours.
Restaurant Hostess
2 Years 8 Months- Greeted and seated guests, ensuring positive first impressions and smooth dining experiences.
- Managed reservation system, optimizing table assignments for maximum efficiency.
- Assisted in training new hosts, fostering team collaboration and service excellence.
- Coordinated with kitchen staff to manage wait times and guest expectations effectively.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
High School Diploma
Associate of Arts - Marketing
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Professional appearance
High volume dining
Sales expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
California Pizza Kitchen
04.2024 - CurrentRead More
Restaurant Hostess
Bleu Provence
08.2021 - 04.2024Read More
Florida SouthWestern State College
Associate of Arts from Marketing
Read More
Barron Collier High School
High School Diploma
Read More