Amira Willis
caregiver
Columbus,OH
Summary
Small business owner with expertise in operations and marketing, successfully built a loyal customer base through exceptional service. I stepped away from my small business to follow my passion. Currently, as a caregiver, I enhanced client satisfaction by fostering meaningful relationships. Skilled in planning and execution, I excel in multitasking and delivering quality results in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Small Business Owner
Self-employeed
11.2021 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Elderly Caregiver
Judy Rogers
08.2022 - 04.2025
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining a safe and clean living environment, promoting health and wellbeing.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Increased client satisfaction by offering companionship and engaging in meaningful conversations throughout the day.
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
Wait Staff Member
Bob Evans Restaurant
02.2017 - 06.2020
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
Education
No Degree - Health Sciences
Columbus State Community College
Columbus, OH01-2025
Skills
- Small business management
- Strategic planning
- Healthy meal preparation
- Compassionate caregiving
- Documenting and reporting procedures
- Personal care support
- Cultivating strong partnerships
- Activities of daily living
- Emotional support
- Clear communication
- Housekeeping
- Patient companionship
- Safe patient transportation
- Rehabilitation exercise
- Problem-solving
- Friendly and outgoing
- Active listening
- Empathy and patience
- Stress management
- Health monitoring
- Record keeping
Certification
- CNA- Certified Nurses Assistant
Timeline
Elderly Caregiver
Judy Rogers
08.2022 - 04.2025
Small Business Owner
Self-employeed
11.2021 - Current
Wait Staff Member
Bob Evans Restaurant
02.2017 - 06.2020
No Degree - Health Sciences
Columbus State Community College
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