Amirah Muhammad
Cleveland,OH
Summary
Proactive and detail-oriented professional with extensive experience in client-facing roles, notably as a Legal Receptionist at The Buckeye Law Group. Excelled in legal documentation, case management, and providing exceptional visitor service. Demonstrated strong organization and problem-solving skills, enhancing office efficiency and client satisfaction.
Overview
1
1
year of professional experience
Work History
Legal Receptionist
The Buckeye Law Group
10.2024 - 03.2025
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled incoming mail and fax box for the firm
- Called and located lost contact clients
- Reorganized and labeled files and documents
Front Desk Receptionist
Mayfield Country Club
02.2024 - 12.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Hostess
Marriott
06.2024 - 10.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
Education
Bachelor - Paralegal Studies
Bryant And Stratton College
Solon, OHCharles F. Brush High School
4875 Glenlyn Rd, Lyndhurst, OH 4412406.2024
Skills
- Strong organization
- Answering calls
- Maintaining facilities
- File organization
- Scheduling appointments
- Typing speed
- Document management
- Legal terminology
- Calendar management
- Meeting coordination
- Note-taking proficiency
- Case management software
- Legal documentation and reporting
- Legal research assistance
- Greeting visitors
- Teamwork
- Organization and prioritization skills
- Problem-solving
- Organizational skills
- Legal research
Timeline
Legal Receptionist
The Buckeye Law Group
10.2024 - 03.2025
Hostess
Marriott
06.2024 - 10.2024
Front Desk Receptionist
Mayfield Country Club
02.2024 - 12.2024
Bachelor - Paralegal Studies
Bryant And Stratton College
Charles F. Brush High School
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