Katherine Jordan
Dallas,TX
Summary
Dynamic and detail-oriented professional with experience at Wood & Assoc, excelling in organization and client relations. Proven ability to manage multi-line phone systems and schedule appointments efficiently. Strong proficiency in Microsoft Office enhances record-keeping and documentation accuracy, while exceptional communication skills foster positive client interactions.
Overview
2
2
years of professional experience
Work History
Legal Receptionist
Wood & Assoc
Dallas, TX
12.2024 - Current
- Greeted clients and visitors, ensuring a welcoming environment.
- Managed multi-line phone systems, directing calls to appropriate personnel.
- Scheduled appointments, coordinating calendars for legal staff efficiently.
- Maintained organized filing systems for client records and documentation.
Caregiver
Edward Gengler
Dallas, TX
02.2024 - 09.2024
- Assisted client with daily living activities, enhancing comfort and independence.
- Administered according to prescribed schedules, ensuring compliance and safety.
- Developed individualized care plans based on client needs and preferences.
Customer Service Representative
Dust by Dust
Dallas, TX
05.2023 - 10.2023
- Resolved customer inquiries through effective communication and problem-solving skills.
- Managed Payments via Cash and Debit , ensuring accuracy in Payments and documentation.
- Collaborated with team members to enhance customer service protocols and improve response times.
Education
Paralegal Studies - Law
Arlington Career Institute
Arlington, Tx06.2024
Skills
- Strong organization
- Answering calls
- Maintaining facilities
- File organization
- Record keeping
- Data entry proficiency
- Billing and invoicing
- Scheduling appointments
- Excel
- Microsoft Word
- Outlook
- Following up with clients
- Organization skills
- Proofreading
- Quick books entry
- IP (Immigrant Pro)
Accomplishments
Graduated with a Exceptional 4.0 GPA including High school and College.
Languages
Spanish
Native or Bilingual
Timeline
Legal Receptionist
Wood & Assoc
12.2024 - Current
Caregiver
Edward Gengler
02.2024 - 09.2024
Customer Service Representative
Dust by Dust
05.2023 - 10.2023
Paralegal Studies - Law
Arlington Career Institute