Amirah Thompson
New Britain,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Enthusiastic about helping patients get necessary medical support by obtaining authorizations, scheduling procedures and coordinating paperwork. Detail-oriented and proactive with good relationship-building skills, a hardworking nature and an adaptable approach.
Overview
6
6
years of professional experience
Work History
Patient Access Service Registrar
Hartford Healthcare
2024.03 - Current
- Greeted every patient with personable approach and provided knowledgeable service.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Facilitated patient registration by accurately entering demographic and insurance information into electronic health record systems.
- Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
Sales Associate
Target
2018.07 - 2024.01
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Associate of Science -
Capital Community College
Hartford, CT12.2024
High School Diploma -
Global Experience Magnet School
06.2020
Skills
- Computer Proficiency and Microsoft Office
- Team Supervision
- Flexible Hours
- Admissions Support
- Records Management
- Customer Service
- Medical terminology knowledge
- Insurance Verification
- HIPAA Compliance
Timeline
Patient Access Service Registrar
Hartford Healthcare
2024.03 - Current
Sales Associate
Target
2018.07 - 2024.01
Associate of Science -
Capital Community College
High School Diploma -
Global Experience Magnet School
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