Overview
Work History
Education
Skills
LANGUAGES
Certification
Timeline
Generic

AMIRE CEASAR

jonesboro,Ga

Overview

7
7
years of professional experience
1
1
Certification

Work History

Service Technician

Tesla
Atlanta, GA
07.2024 - 08.2025
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.

Automotive Technician

Northern Rock Automotive
Fayetteville, Ga
06.2023 - 05.2024
  • Extensive experience in diagnosing and repairing issues with various vehicle systems.
  • Proficient in conducting routine maintenance procedures, including oil changes, tire rotations, and brake inspections.
  • Strong knowledge of automotive industry trends and best practices, keeping up-to-date with the latest technological advancements.

Service Consultant

Hennessy Automotive
Morrow, Ga
01.2022 - 06.2023
  • Proven track record of meeting or exceeding sales and service targets.
  • Skilled in using CRM systems to accurately document and track customer interactions and outcomes.
  • Experience in providing excellent customer service and resolving customer inquiries and issues.
  • Strong ability to coordinate with cross-functional teams to ensure customer satisfaction.

Service Consultant

ZT Motors
Union City, Ga
01.2020 - 12.2021
  • Experience providing expert advice and technical support to clients in a fast-paced service environment.
  • Proficient in utilizing customer relationship management (CRM) systems to maintain accurate records and track customer interactions.
  • Proven ability to effectively communicate and resolve customer inquiries, concerns, and complaints.
  • Demonstrated success in upselling and cross-selling products and services to meet customer needs.

Automotive Technician

ZT Motors
Union City
03.2018 - 01.2020
  • Performed routine vehicle maintenance tasks, including oil changes and tire rotations, ensuring optimal vehicle performance.
  • Extensive experience in troubleshooting and repairing electrical systems, including lighting, wiring, and battery issues.
  • Proficient in using diagnostic equipment and software to identify and resolve complex engine problems.

Education

automotive technology - undefined

Southern Crescent Technical College
Griffin, Ga
05.2019

Skills

  • Technical expertise
  • Effective communication
  • Customer service excellence
  • Analytical problem-solving
  • Sales proficiency

LANGUAGES

English

Certification

EPA 609 certification current

Timeline

Service Technician

Tesla
07.2024 - 08.2025

Automotive Technician

Northern Rock Automotive
06.2023 - 05.2024

Service Consultant

Hennessy Automotive
01.2022 - 06.2023

Service Consultant

ZT Motors
01.2020 - 12.2021

Automotive Technician

ZT Motors
03.2018 - 01.2020

automotive technology - undefined

Southern Crescent Technical College
AMIRE CEASAR