Summary
Overview
Work History
Education
Skills
Timeline
Generic

William Riordan

Fort Worth

Summary

Adept Outside Service Technician with a proven track record at Lomestar Forklift, enhancing equipment functionality and customer satisfaction through expert maintenance and technical support. Skilled in technical troubleshooting and client communication, I significantly improved system performance and operational efficiency. My collaborative approach and dedication to safety standards underscore my commitment to service excellence and team success.

Overview

5
5
years of professional experience

Work History

Outside Service Technician

Lomestar Forklift
01.2023 - Current
  • Conducted routine maintenance on equipment to ensure optimal functionality.
  • Diagnosed mechanical issues and improved system performance by implementing effective repairs.
  • Improved efficiency with timely troubleshooting of technical problems.
  • Repaired various types of machinery, enhancing overall productivity.
  • Enhanced customer satisfaction by providing prompt and reliable technical support.
  • Inspected equipment regularly to prevent breakdowns and ensure safety.
  • Assisted in installation of new equipment for seamless integration into existing systems.
  • Provided technical advice to clients, improving their understanding of equipment use.
  • Resolved service issues quickly to minimize downtime.
  • Collaborated with team members for efficient problem-solving and optimized service delivery.
  • Analyzed equipment performance to identify areas for improvement.
  • Ensured compliance with safety standards during all maintenance activities.
  • Conducted training sessions for junior technicians to enhance their skills.
  • Managed inventory of spare parts to ensure availability for urgent repairs.
  • Upgraded equipment software to enhance system capabilities.

Outside Serice Technician

NFI
05.2020 - 01.2023

Worked on 147 Crown C-5 lpg forklifts. Performed all pm services as well as repairs on all units as needed and did all paperwork for the shop as far and ordering new parts,stock and paperwork to be turned in daily on what was performed that day.

Education

Mechanics - Auto/diesel Mechanics Assiocates of Applied Sciences

Lincoln College of Technology
Grand Prairie, TX
03.2020

GED -

Arkansas National Guard Youth Challange
North Little Rock, AR
11.1999

Skills

  • Technical troubleshooting
  • Equipment maintenance
  • System diagnostics
  • Customer interaction
  • Service documentation
  • Safety protocols
  • Repair techniques
  • Technical updates
  • Quality assurance
  • Component replacement
  • Preventive maintenance
  • Equipment installation
  • Problem solving
  • Technical precision
  • Client communication
  • Troubleshooting support
  • Operational efficiency
  • Field service
  • Technical guidance
  • Equipment calibration
  • Time management
  • Technical inspections
  • Operational safety
  • Diagnostic tools
  • Service improvements
  • Client satisfaction
  • Technical expertise
  • Technical reporting
  • Workplace safety
  • Service quality
  • Professional development
  • Service reliability
  • Team collaboration
  • Safety compliance
  • Job site safety
  • Installation and repair
  • Attention to detail
  • Customer service
  • Work with minimal supervision
  • Valid Driver's license
  • Punctual and reliable
  • Troubleshooting skills
  • Flexible and adaptable
  • Problem and issue resolution

Timeline

Outside Service Technician

Lomestar Forklift
01.2023 - Current

Outside Serice Technician

NFI
05.2020 - 01.2023

Mechanics - Auto/diesel Mechanics Assiocates of Applied Sciences

Lincoln College of Technology

GED -

Arkansas National Guard Youth Challange
William Riordan