Amirjon Tolibjonov
Brooklyn,NY
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by my time at Almaz Restaurant. Expert in accurate money handling and relationship management, I excel in fast-paced environments, ensuring both efficiency and high-quality service. Achieved significant improvements in customer return rates through exceptional service prioritization and team collaboration.
Overview
2
2
years of professional experience
Work History
Cashier
Juice Bar and Grill
Brooklyn, NY
04.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Waitering
Almaz Restaurant
Brooklyn, NY
07.2023 - 04.2024
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Skills
- Strong multitasking
- Cleanliness
- Order Taking
- Professional Appearance
- Cash Handling
- Table Setting
- Food safety understanding
- Service prioritization
- Accurate money handling
- Food and beverage pairings
- Sales Techniques
- Relationship Management
- Team Player
- Reliable and Responsible
- Time Management
- Adaptable and Flexible
- Problem-Solving
Languages
Russian, Tajik, English
Native or Bilingual
Timeline
Waitering
Almaz Restaurant
07.2023 - 04.2024
Cashier
Juice Bar and Grill
04.2022 - 06.2023