AMITOJ SINGH
Fontana,CA
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dispatcher
P.S. Bricks & Transportation (Family Business)
05.2019 - 05.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 5 fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Call Center Customer Service Representative
SMB Solutions
Sahibjada Ajit Singh Nagar, Punjab
2017.06 - 2019.03
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Bachelor of Science - Information Technology
Sainik Institute of Management & Technology
Jalandhar, India04.2013
Skills
- Team Work Scheduling
- Business Correspondence
- Emergency Assistance
- Driver Relations
- Problem Assessment
- Maintain Records
- Vehicle Dispatch
- Emergency Call Response
- Microsoft Office
- Inbound Phone Call Management
Certification
- Certified Dispatcher, Freight Broker Course- Training - 2 Weeks
Listening Music, Reading, Surfing new gadgets
Internet surfing about technologies & trucking field.
Listen calm & sound music
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Dispatcher
P.S. Bricks & Transportation (Family Business)
05.2019 - 05.2023
Call Center Customer Service Representative
SMB Solutions
2017.06 - 2019.03
Bachelor of Science - Information Technology
Sainik Institute of Management & Technology
- Certified Dispatcher, Freight Broker Course- Training - 2 Weeks
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