Amity Henderson
Santa Rosa,US
Summary
Dynamic sales professional with a proven track record at The Hot Tub Store, adept in relationship selling and CRM proficiency. Skilled in problem-solving and project management, consistently delivering exceptional service and driving repeat business. Ready to tackle new challenges and pursue creative collaboration.
Overview
14
14
years of professional experience
Work History
Sales Consultant
The Hot Tub Store
02.2019 - Current
- Met with clients in home and on location to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Maintained product knowledge and improved sales strategies through ongoing training and self-directed learning initiatives, enabling more deal closures.
- Collaborated with internal teams to provide comprehensive support, ensuring client projects stay on track.
- Exceed quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
Small Business Owner
Plant a Memory LLC
03.2015 - 03.2020
- Managed daily operations of a successful online store, ensuring efficient processes and creation of custom products.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Promoted business online and through local events to generate leads and maximize brand identity.
- Established relationships with suppliers to increase product offerings.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
Hospitality Specialist
Four Seasons Resort Maui At Wailea
02.2011 - 04.2015
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Established rapport with frequent visitors, fostering loyalty towards the establishment.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
Associate of Arts - Liberal Arts And General Studies
Los Medanos College
Pittsburg, CASkills
- Strong Communication and Interpersonal Skills
- Customer Relationship Management
- Active Listening
- Project Management
- Sales Proposal Creation
- Organizational Skills
- Referral Generation
- Community Networking
Timeline
Sales Consultant
The Hot Tub Store
02.2019 - Current
Small Business Owner
Plant a Memory LLC
03.2015 - 03.2020
Hospitality Specialist
Four Seasons Resort Maui At Wailea
02.2011 - 04.2015
Associate of Arts - Liberal Arts And General Studies
Los Medanos College
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