Hi, I’m
Amity Henderson
Santa Rosa,CA
Summary
Motivated individual with experience in high-performance environments. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Ready to take on a new sales-oriented position where creative talents can be best utilized.
Overview
13
years of professional experience
Work History
The Hot Tub Store
Sales Specialist
02.2019 - Current
Job overview
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals. In person, virtually and through home consultations.
- Developed in-depth knowledge of product features, benefits, and pricing strategies to demonstrate value to clients.
- Kept detailed records of daily activities through online customer database.
- Negotiated prices, terms of sales and service agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Trained and mentored new sales representatives.
Plant A Memory
Online Shop Owner
03.2015 - 03.2020
Job overview
- Created custom handmade products.
- Established effective customer support systems, resolving issues promptly and fostering positive relationships with clients.
- Managed financial tracking, inventory coordination and social media marketing.
- Participated in local fairs and events to broaden brand exposure and attract new customers to online shop.
Four Seasons Resort Maui
Massage Therapist
10.2010 - 04.2015
Job overview
- Managed accurate client records, detailed notes and progress on database to enable tracking history and maintain accurate records.
- Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment.
- Self-motivated, with a strong sense of personal responsibility.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
Los Medanos CollegePittsburg, CA
from Liberal Arts And General Studies
Pittsburg Senior High SchoolPittsburg, CA
High School Diploma
Maui School of Therapeutic Massage Kihei, HI
Massage Therapy License
Skills
- Lead prospecting
- Client Relationship Management
- Sales Presentations
- Goals and performance
Hobbies
Passion for home design, remodeling and transforming spaces.
Spending time outdoors, hiking, paddleboarding and snowboarding.
Timeline
Sales Specialist
The Hot Tub Store
02.2019 - Current
Online Shop Owner
Plant A Memory
03.2015 - 03.2020
Massage Therapist
Four Seasons Resort Maui
10.2010 - 04.2015
Los Medanos College
from Liberal Arts And General Studies
Pittsburg Senior High School
High School Diploma
Maui School of Therapeutic Massage
Massage Therapy License
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