Jayden Hays
Crystal Springs,MS
Summary
Detail-oriented professional recognized for exceptional communication and collaboration skills. Experienced in customer relationship management and effective sales training, committed to delivering outstanding customer experiences and driving process improvements.
Overview
4
4
years of professional experience
Work History
Sales Specialist
Lowes Home Improvement
Flowood, Mississippi
07.2025 - Current
- Provided expert advice on tools, hardware, and installation techniques.
- Assisted customers in selecting home improvement products and materials.
- Demonstrated product features to educate customers on proper usage.
- Maintained product displays to enhance customer engagement and accessibility.
- Handled customer inquiries and resolved issues promptly and professionally.
- Resolved customer complaints in a timely manner.
- Collaborated with team members to improve inventory management processes.
- Participated in training sessions to enhance product knowledge and sales skills.
- Built strong relationships with key accounts through regular visits and follow-ups.
Auto Body Repair Technician
Wayne's Body Repair
Pearl, Mississippi
10.2024 - 08.2025
- Performed complete body repair and painting of vehicles, including minor dents, scratches, rust spots, and other blemishes.
- Removed and replaced damaged body parts using hand tools and power equipment.
- Inspected vehicles for damage and assessed repair needs.
- Communicated effectively with customers to explain repair processes and timelines.
- Collaborated with team members to maintain a clean and organized workspace.
- Followed safety protocols while operating machinery and handling hazardous materials.
Pawnbroker
Usa Pawn And Jewelry
Pearl, Mississippi
03.2023 - 10.2024
- Evaluated items for pawn value and resale potential.
- Established loan repayment plans with customers.
- Inspected merchandise for condition prior to accepting it as collateral for loans or purchasing it outright from customers.
- Assisted customers in selecting firearms and related accessories.
- Maintained knowledge of firearm regulations and safety protocols.
- Completed required paperwork and background checks for each purchase.
- Educated customers on applicable laws governing the use of firearms in their area.
Education
High School Diploma -
Abeka Homeschool Academy
Home03-2022
Skills
- Product demonstration
- Customer engagement
- Sales negotiation
- Account management
- Customer relationship management
- Sales funnel management
- Lead prospecting
- Prospecting skills
- Customer service
- Customer complaint resolution
- Technical consulting
- Relationship building
- Problem solving
- Task prioritization
- Team collaboration
- Conflict resolution
- Effective communication
- Strategic analysis
- Deal structuring
Reference/s
- Walker Lennington
(662) 380-2714
Relation - Sales Manager
Former Job Title - Lowes Specialty Sales, Assistant Store Manager
Current Job Title - Lowes Store Manager
- Murray Earle
(601) 745-5019
Relation - Coworker
Former Job Title - Lowes Sales Specialist
Current Job Title - Retired
- Jay Hays
(601) 942-0959
Relation - Father
Current Job Title - Vice President, Michelli (East Division)
Timeline
Sales Specialist
Lowes Home Improvement
07.2025 - Current
Auto Body Repair Technician
Wayne's Body Repair
10.2024 - 08.2025
Pawnbroker
Usa Pawn And Jewelry
03.2023 - 10.2024
High School Diploma -
Abeka Homeschool Academy