Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amiyah Land

Summary

Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Proficient Java and SQL user. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.

Overview

6
6
years of professional experience

Work History

Fueling Dispatcher

Swissport Fueling, O'Hare Airport, Il
08.2021 - Current
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Directed dispatching, routing, and tracking of fleet vehicles.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Answered phone calls and responded to customer emails.
  • Utilized dispatch software to enter customer orders, deliveries and receipts, troubleshooted if needed be.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
  • Accomplished multiple tasks within established timeframes.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Cashier

Hudson News
09.2019 - 03.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Used POS system to enter orders, process payments and issue receipts.

Education

Bachelor of Science - Software Programming

DeVry University
Tinley Park, IL
09-2025

Skills

  • Multitasking and organization
  • Call handling
  • Customer service
  • Problem-solving
  • Database management
  • User interface design
  • Machine learning
  • Software maintenance
  • Object-oriented programming
  • Project management
  • Team leadership
  • Time management

Timeline

Fueling Dispatcher

Swissport Fueling, O'Hare Airport, Il
08.2021 - Current

Cashier

Hudson News
09.2019 - 03.2020

Bachelor of Science - Software Programming

DeVry University

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