Amiyah Rucker
DeKalb,IL
Summary
Seasoned server with a proven track record of enhancing customer satisfaction and sales at Olive Garden - Darden Restaurants. Expert in food inspection and suggestive selling, I excel in team support and professional service. Achieved significant improvements in dining experience through effective communication and safe food handling practices.
Overview
3
3
years of professional experience
Work History
Server
Olive Garden Restaurant
Berwyn, IL
07.2024 - Current
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
Server
Olive Garden - Darden Restaurants
Matteson, IL
03.2024 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Server/Expeditor
Smokey Joes BBQ Pit
Crete, IL
11.2021 - 04.2023
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
Bachelor of Arts -
Northern Illinois University
Dekalb, IL05-2028
Skills
- Team member support
- Food inspection
- Suggestive selling
- Customer service
- Food sales and promotion
- Safe food handling
- Positive and professional
Affiliations
- NJRORC 4+years
- Art Clubs
- Black student Union
Timeline
Server
Olive Garden Restaurant
07.2024 - Current
Server
Olive Garden - Darden Restaurants
03.2024 - 07.2024
Server/Expeditor
Smokey Joes BBQ Pit
11.2021 - 04.2023
Bachelor of Arts -
Northern Illinois University