Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Amma Oppong

Columbus,Ohio

Summary

Motivated and detail-oriented professional with experience in mentorship and customer service. Proven ability to assist in preparing and dispensing medications, while ensuring patient safety and confidentiality. Strong organizational and communication skills, with a track record of providing excellent support to students, and addressing their needs. Committed to fostering positive relationships and enhancing the overall experience for clients and colleagues alike. Eager to leverage diverse skills in a dynamic work environment to contribute to team success.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS Pharmacy
Newark, Ohio
04.2024 - Current
  • Assisted pharmacists in preparing, counting, labeling, and dispensing medications accurately to ensure patient safety.
  • Processed prescriptions using pharmacy software, verifying patient information and insurance coverage while resolving issues.
  • Provided excellent customer service by addressing patient inquiries and educating them on medication usage, side effects, and proper storage.
  • Maintained compliance with HIPAA regulations and CVS policies while managing inventory and ensuring accuracy in dosage and instructions.

Peer Mentor

Ohio State University
Newark, OH
06.2024 - 12.2024
  • Guided and supported over 60 students, providing academic and personal mentorship to enhance their college experience.
  • Developed and led workshops on topics such as time management, study strategies, and campus resources.
  • Fostered an inclusive and supportive environment by actively listening and addressing student concerns.
  • Collaborated with faculty and staff to coordinate events and initiatives that improved student retention and engagement.
  • Assisted first-year students in navigating academic challenges and adjusting to campus life.
  • Maintained regular check-ins and provided resources to help mentees set and achieve personal and academic goals.

Service Valet

Citrin
Columbus, Ohio
09.2023 - 04.2024
  • Monitored parking area for safety, security and general customer concerns.
  • Enhanced customer satisfaction by promptly greeting and attending to their vehicle needs.
  • Efficiently organized and managed assigned parking areas.
  • Demonstrated professionalism and excellent customer service, resulting in repeat business from satisfied clients.

Associate

Walmart
Canal Winchester, OH
03.2023 - 08.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.

Education

The Ohio State University
Columbus, OH
05-2028

High School Diploma -

Harvest Preparatory School
Canal Winchester, OH
05-2023

Skills

  • Customer service
  • Compliance management
  • Inventory control
  • Time management
  • Strong work ethic
  • Salesmanship abilities
  • Drawer balancing
  • Customer service
  • Adaptability
  • Problem solving
  • Interpersonal Skills and Communication
  • Teamwork and Leadership

Certification

  • Basic Life Support

Languages

English
Native/ Bilingual
Twi
Limited

References

References available upon request.

Timeline

Peer Mentor

Ohio State University
06.2024 - 12.2024

Pharmacy Technician

CVS Pharmacy
04.2024 - Current

Service Valet

Citrin
09.2023 - 04.2024

Associate

Walmart
03.2023 - 08.2023

The Ohio State University

High School Diploma -

Harvest Preparatory School

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Amma Oppong