Ammar Hasan
Nashville,TN
Summary
To provide exceptional customer assistance with my strong communication, problem solving, and empathy skills.
Healthcare professional skilled in patient care and medical support. Background includes providing essential nursing care and assisting in patient treatments. Known for strong focus on teamwork and adaptability to changing clinical needs, with proficiency in patient monitoring and medical documentation. Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE
kroger
09.2022 - Current
- Increased merchant retention, providing exceptional customer service and consistent communication.
- Provided excellent customer service, addressing concerns promptly and ensuring satisfaction.
- Provided exceptional customer service, addressing concerns promptly and professionally.
Nurse Technician
Tristar Summit Medical Center
01.2024 - 07.2024
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
Education
HIGH SCHOOL DIPLOMA -
Loulout Tareq School
07.2019
Skills
- Patience
- Time management
- Strong communication
- Active listening
- Customer service and assistance
- Friendly customer service
- Customer service expertise
- Customer service process improvement
- Patient care
- Healthcare ethics
- Documentation
- Self-management
- Vital signs monitoring
- Patient assessments
- Patient communication
- Privacy and confidentiality
- Disease prevention
- Medical records management
- Vital signs recording
- Basic life support
- CPR/AED
- Infection control
Awards
Received the 'Customer Service Excellence Award' for consistently exceeding customer expectations and providing exceptional support.
Projects
Developed and implemented a customer feedback system to gather insights and improve service quality
Personal Information
- Date of Birth: 08/13/01
- Nationality: American
Certification
- Patient Care Technician Certification (PCT) - National Healthcareer Association.
- First Aid Certification - American Red Cross or American Heart Association.
- EKG Technician Certification (CET) - National Healthcareer Association.
Languages
Arabic
Full Professional
English
Full Professional
Timeline
Nurse Technician
Tristar Summit Medical Center
01.2024 - 07.2024
CUSTOMER SERVICE
kroger
09.2022 - Current
HIGH SCHOOL DIPLOMA -
Loulout Tareq School