Yulia Sichkareva
Englewood,CO
Summary
Purposeful, responsible and hardworking. Punctuality and quick learning.
Skilled in Microsoft Excel and Word, and demonstrating exceptional verbal communication and empathy. Excelled in problem-solving and teamwork, significantly improving client satisfaction and operational efficiency.
Overview
10
10
years of professional experience
Work History
Customer Service
Goldin Pharmacy And Medical Supply
07.2021 - Current
- Provided friendly, helpful customer service to over Number customers daily.
- Provided excellent customer service for positive experiences.
- Responsible for phone calls, communication with people, answer questions about medical supply/equipment.
- Work with Microsoft Word, Microsoft Excel system.
- Specialist of medical supplies.
- Create prescriptions for medical supply, medical equipment, work with doctors offices.
- Create and fax documents.
- Provide medical equipment .
Front Desk Supervisor
Ahiska Home Care
09.2018 - 09.2020
- Trained new employees for home care services.
- Responsible for pone calls, check email, fax documents.
- Customer service
- Work with documents, files, computer, Microsoft Word and Microsoft Excel.
- Work and communication with elderly people.
Cashier
King Soopers
02.2015 - 07.2018
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
- Helped customers complete purchases, and locate items.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
English-as-a-Second-Language Education
Community College of Denver
Denver, CO05.2019
Skills
Verbal and nonverbal communication skills
Teamwork and collaboration
Microsoft Word and Excel skills
Patience
Communication with elderly people
Empathy and understanding
Attention to details
Maintaining a positive attitude
Creativity in problem- solving
Languages
Russian
Native or Bilingual
Turkish
Elementary
Timeline
Customer Service
Goldin Pharmacy And Medical Supply
07.2021 - Current
Front Desk Supervisor
Ahiska Home Care
09.2018 - 09.2020
Cashier
King Soopers
02.2015 - 07.2018
English-as-a-Second-Language Education
Community College of Denver
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