Ammie Cole

Highly skilled professional with extensive experience in food handling, manufacturing, management, and employee training. Seeking to leverage my leadership abilities, expertise in operational efficiency, and passion for team development to drive success and excellence in a dynamic and fast-paced environment. Committed to fostering safety, quality, and customer satisfaction while mentoring staff to achieve business objectives.

• Food Handling & Safety
• Proficient in ServSafe and food handling protocols.
• Expertise in menu preparation, buffet set up, and food production.
• Experience working as a Head Chef and Deli Supervisor in high-volume environments, managing food safety, portion control, and daily preparation.
• Knowledge of proper equipment handling and safety measures, including certification in food handling and safety.
• Skilled in customer service, including resolving food-related customer complaints.
• Manufacturing Operations
• Experience in manufacturing operations including operating and repairing furnaces, pouring iron, and forklift operations.
• Forklift Certified, ensuring safety in transporting goods and materials.
• Experience in continuous improvement practices, driving efficiency and productive in operations.
• Competence in inventory management and product ordering across food manufacturing general merchandise settings.
• Leadership & Management
• Over ten years of management experience, overseeing teams of 25-50 employees.
• Proficient in task delegation, employee scheduling, performance management, and training and development.
• Proven success in building and maintaining relationships with local vendors and businesses to enhance product sourcing and quality.
• Hands-on leadership in crisis management and team coordination in fast-paced, high-stress, environments.
• Experience managing all aspects of operations, including cash handling, accounting, inventory management, and employee supervision.
• Training & Development
• Extensive experience in training new hires, ensuring adherence to company policies, safety standards, and operational procedures.
• Prove ability to coach employees to improve performance, promote team development, and ensure smooth business operations.
• Developed training programs for staff in food preparation, safety, and customer service excellence.
• Regularly motivated and assessed employees, ensuring high performance and alignment with business objectives.
• Excelled in mentoring roles, especially in guiding staff through crisis management and skill development.