Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Scott D. Dougherty

Bethlehem,PA

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

28
28
years of professional experience

Work History

General Manager

Cracker Barrel Old Country Store Inc
02.2011 - Current
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Manager

Chili's Bar And Grill
01.2007 - 02.2011

Successfully opened new restaurant with a new sales record

General Manager

Ruby Tuesday
01.1999 - 01.2007
  • Topped sales records for lunch, daily and weekly two years
  • 2003 Impact Award for results and standards in region
  • Standards Banner three of five quarters
  • Successfully trained four promoted managers, two General Managers

General Manager

Boston Market
02.1996 - 01.1999
  • Highest Beverage percentage in the district
  • Successfully trained two hourly employees to assistant managers, two assistants to General Managers

Education

Mechanical Engineering

Penn State University
Allentown

Skills

    ServSafe Certified

    ServSafe Proctor

Accomplishments

    Vocalist with the church contemporary band

Timeline

General Manager

Cracker Barrel Old Country Store Inc
02.2011 - Current

Manager

Chili's Bar And Grill
01.2007 - 02.2011

General Manager

Ruby Tuesday
01.1999 - 01.2007

General Manager

Boston Market
02.1996 - 01.1999

Mechanical Engineering

Penn State University
Scott D. Dougherty