Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Amnesty Bannister

Englewood,NJ

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Housekeeper

Englewood Hospital
Englewood, NJ
10.2024 - 10.2025
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Emptied trash receptacles throughout the property.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Restaurant Hostess

P.F. Chang's Bistro
Hackensack, NM
01.2020 - 06.2025
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Greeted customers and escorted them to their tables.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.

Customer Service Representative

The Home Depot Inc
Loda, NJ
01.2021 - 04.2021
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Answered customer inquiries via phone, email, and chat.
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Provided top quality control and eliminated downtime to maximize revenue.
  • Answered customer inquiries and provided accurate information regarding products and services.

Residential Aide

Family Shelter Service
Manhattan, NY
03.2017 - 07.2018
  • Demonstrated knowledge of emergency protocols such as fire drills, evacuation plans, and ensured that they are followed correctly.
  • Maintained accurate record of resident care services and reported any changes in condition to supervisor.
  • Answered telephones, directed calls, and took messages.
  • Enforced facility rules while demonstrating empathy towards clients who may have difficulty following them.

Education

High School Diploma -

Dwight Morrow High School
Englewood, NJ
06-2016

Skills

  • Health and safety compliance
  • Guest amenity replenishment
  • Customer relations
  • Retail sales customer service
  • Record keeping
  • Communication skills
  • Time management
  • Hospitality service expertise
  • Cash handling

Certification

  • mandated reporter certification 2020

Timeline

Housekeeper

Englewood Hospital
10.2024 - 10.2025

Customer Service Representative

The Home Depot Inc
01.2021 - 04.2021

Restaurant Hostess

P.F. Chang's Bistro
01.2020 - 06.2025

Residential Aide

Family Shelter Service
03.2017 - 07.2018

High School Diploma -

Dwight Morrow High School
Amnesty Bannister