Amos Walcott
Orlando,Fl
Summary
Professional, diligent and dedicated team player. Seeking a position to be part of a team with a positive work environment. Service-oriented with excellent communication, organizational and multitasking abilities. Motivated to provide prompt, friendly and professional service at all times.
Dedicated Airbnb Host with over 2 years of experience liaising with property guests, achieving top satisfaction, referrals and repeat business as a super host. Also, I invest in real-estate and have a great passion for it. Have been overseeing maintenance, advertising and rentals for a couple of years now. Eager to bring my military-honed skills in logistics, attention to detail, and passion for excellence to your brokerage. I am confident that my disciplined work ethic and commitment to delivering exceptional service will contribute to the success of your team.
Thank you for considering my application. I look forward to discussing how my qualifications align with your company's needs and how I can contribute to your team's success.
Overview
12
12
years of professional experience
Work History
Airbnb Host
Self Employed
06.2022 - Current
- Ensured a clean and welcoming environment by conducting thorough inspections and addressing maintenance issues in a timely manner.
- Resolved conflicts or miscommunications promptly and professionally, maintaining positive relationships with guests even in challenging situations.
- Improved overall guest experience with thoughtful touches such as welcome baskets and personalized notes upon arrival.
- Managed all aspects of the hosting experience, from check-in to check-out, ensuring smooth operations for each guest stay.
Customer Service Driver
Uber
08.2018 - Current
- Helped passengers on and off vehicles and stowed luggage securely to prevent damage
- Interacted with customers pleasantly to meet needs and drive satisfaction
- Logged daily mileage, gas and other data.
- Transported clients from residences to various locations 600+.
- Conducted thorough pre-and post-trip inspections of the vehicle, ensuring proper functioning at all times.
Medical Courier
OneBlood
09.2022 - 06.2023
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Medical Superior Courier Driver
Promed Express
02.2022 - 05.2022
- Managed 100-500 blood samples weekly
- Delivered critical medical items, which often include lab samples, medical records, test results, images, and specimens
- Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures
- Properly care for and maintain company equipment including scanners, telephones, vehicles etc..
- Communicate any deficiencies with equipment.
Delivery Driver
Amazon
05.2019 - 01.2022
- Completed daily pre-trip inspection checklist before first delivery with 100% accuracy rate to report and record any defects or malfunctions
- Obtained signatures needed to complete and process all paperwork efficiently
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery Timetables
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
- Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times. Drove up to 120 miles daily using a sprinter van to deliver up to 270 packages.
- Completed on-time deliveries by choosing best and most efficient routes.
Aviation Support Equipment Technician
US Navy
07.2012 - 02.2018
- Procedures Supervisor) Planned, organized and executed daily maintenance tasks
- 09/2012 - 02/2018 Managed logbooks, storage and issue of over 2000 tools
- Responsible for maintenance and accountability of over $500,000 in shop tools and equipment
- Installed, inspected, tested, adjusted and repaired avionics equipment, such as radar, radio and navigation.
Education
High School Diploma -
Brooklyn Bridge Academy
Brooklyn, NY06.2012
Skills
- Military Experience
- Multitasking skills
- Record keeping skills
- Training skills
- Leadership skills
- Communication skills
- Mentoring skills
- Inspection skills
- Listening skills
- Administrative skills
- Time management
- Safe Driving
- Critical Thinking
- Work Ethic
- Teamwork
- Compassionate
- Integrity
- Military-trained in logistics management, emphasizing attention to detail and precision in all tasks
- Proven ability to manage time effectively under pressure, ensuring mission-critical objectives are met
- Strong communication and interpersonal skills honed through military service and customer-facing roles
- Passionate about delivering exceptional service and exceeding expectations in all endeavors
Timeline
Medical Courier
OneBlood
09.2022 - 06.2023
Airbnb Host
Self Employed
06.2022 - Current
Medical Superior Courier Driver
Promed Express
02.2022 - 05.2022
Delivery Driver
Amazon
05.2019 - 01.2022
Customer Service Driver
Uber
08.2018 - Current
Aviation Support Equipment Technician
US Navy
07.2012 - 02.2018
High School Diploma -
Brooklyn Bridge Academy