Amparo Torres Amezcua
French Camp,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Ambassador
Kaiser Permanente
Roseville, CA
10.2021 - 05.2022
- Greeted customers and clients to create welcoming atmosphere.
- Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
- Assisted team with operational policies and procedures to drive services.
Internship Student
Clara's House
Sacramento, CA
08.2020 - 05.2021
- Assisted over 500 patients at Clara’s House which is a no – cost clinic for individuals without health insurance, in need of medical service, do not know about existing services and much more.
- Developed skills by translating to patients from both languages English and Spanish to provide them with healthcare
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
- Helped patients with applications for assistance, outside medical billing issues mammogram referrals, and other connections for patients between the clinic and outside the clinic.
Outreach Team Leader
College Assistance Migrant Program
Sacramento, CA
08.2020 - 05.2021
- Connected individuals with available and relevant resources as low-income students and first-generation college students.
- Networked with local organizations, leaders and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Developed presentations for public events, community groups and school assemblies.
- Reached out to students to support them into their transition from high school to college and provide them with assistance in academics, financial aid, resources provided within campus.
Education
Bachelor of Science - Public Health (Healthcare Administration)
California State University Sacramento
Sacramento, CA05.2023
Bachelor of Science - Minor in Spanish
California State University Sacramento
Sacramento, CA05.2023
Skills
- Language Interpretation
- Interpersonal skills
- Time management
- Empathy and Compassion
Timeline
Ambassador
Kaiser Permanente
10.2021 - 05.2022
Internship Student
Clara's House
08.2020 - 05.2021
Outreach Team Leader
College Assistance Migrant Program
08.2020 - 05.2021
Bachelor of Science - Public Health (Healthcare Administration)
California State University Sacramento
Bachelor of Science - Minor in Spanish
California State University Sacramento