AMR DABBAGH
Riyadh,Saudi Arabia
Summary
Certified Audi Sales Consultant with 7+ years of experience in luxury car sales. Consistently exceeds client expectations and drives revenue growth. Dedicated to sustainable development, continuous skill improvement, and cultivating strong client relationships. Skilled in mentoring junior consultants and devising innovative sales strategies. Committed to staying ahead of industry trends through ongoing education and certifications.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Sales Consultant
Audi (SAMACO)
Riyadh, Saudi Arabia
01.2018 - Current
- Meeting with clients interested in purchasing Audi vehicles and assisting in selecting right model
- Completing payment procedures and helping clients choose between cash and financing options based on needs
- Finalizing billing processes, ordering vehicles from stock, inspecting vehicles to ensure client requirements are met, and delivering vehicles while explaining features to clients
- Earned Certified Audi Sales Consultant designation in 2022
- Ranked second in sales in Saudi Arabia in 2022
- Achieved first place in sales in Saudi Arabia in 2023
Sales Representative
Fandaqa Company for Tourism Investment
Riyadh, Saudi Arabia
01.2017 - 01.2018
- Developed and implemented sales strategies that increased sales by the company APP
- Maintained a customer database and followed up on leads
- Coordinated with the marketing team to optimize promotional activities
IT Administrator
Nesma Contracting Company Ltd.
01.2014 - 01.2017
- Maintained IT infrastructure and ensured smooth operation of IT systems
- Provided technical support and training to staff
- Implemented IT policies and procedures to enhance security and efficiency
Service Supervisor
Fairmont Makkah Clock
01.2012 - 01.2014
- Supervised service staff and ensured high levels of customer satisfaction
- Managed daily operations and resolved customer complaints
- Trained new employees and monitored their performance
Customer Service
Al-Meshkat Contracting Group
01.2008 - 01.2012
- Handled customer inquiries and complaints efficiently
- Improved customer service processes, resulting in higher customer satisfaction rates
- Collaborated with other departments to address and resolve issues
Education
Network Technical Support Diploma - IT
Intermediate University College
Makkah, Mecca Region12.2017
Skills
- Strong interpersonal skills
- Financial Acumen
- Market Analysis
- Customer Relationship Management (CRM)
- Digital Marketing
- Customer Service
- Willing to Learn
- Sales Strategy Development
Certification
- 2022, Certified Audi Sales Consultant
- 2017, International Certificate of Basic Information Technology Skills (CIT)
- 2016, Cambridge English Entry Level Certificate in ESOL International
Personal Information
Nationality: Saudi
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Certified Sales Consultant
Audi (SAMACO)
01.2018 - Current
Sales Representative
Fandaqa Company for Tourism Investment
01.2017 - 01.2018
IT Administrator
Nesma Contracting Company Ltd.
01.2014 - 01.2017
Service Supervisor
Fairmont Makkah Clock
01.2012 - 01.2014
Customer Service
Al-Meshkat Contracting Group
01.2008 - 01.2012
Network Technical Support Diploma - IT
Intermediate University College
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