AMERICA FERADO
Summary
- Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
- Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
- Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Biolife Plasma Center
09.2021 - Current
- I am currently a trainer at Biolife, I train new incoming employees with the ambition of becoming well-rounded in Medical History
- Within Medical History we assist nurses with screening donors coming into the center, which includes taking vitals and hematocrit samples
- I also take the title of Receptionist; as a receptionist, I help donors schedule appointments and get their accounts set up to establish their arrival at the facility
- I work using social security and IDs to ensure the donor's identity and personal information are secure in case the donor needs to be located and informed of any ongoing information.
Office Assistant
Finley Cherries
05.2021 - 08.2021
- I helped translate documents and assure that temporary employees were being hired properly
- I answered calls and navigated them accordingly, I assisted with payroll and the distribution of checks to ensure payments and fieldwork tickets were being directed correctly.
Retail Associate
Hollister Co
01.2018 - 05.2021
- I assisted customers with purchases and quality experiences
- We pushed the initiative of enrollment in our store program, which I participated in greatly
- Along with assisting customers with their purchases, I took part in taking in and scanning stock to ensure all products were delivered effectively and doing merchandise counting.
Education
Bachelor of Science - Project management, Construction
Columbia Basin College
Pasco, WA08.2024
Associate of Science - Health and Sciences
Columbia Basin College
Pasco, WA03.2022
High School diploma -
Southridge High School
06.2020
Skills
- Paperwork Coordination
- Accounting Techniques
- Scheduling Tests and Procedures
- Computer Proficiency
- Telephone Etiquette
- Computerized Maintenance Management Systems
- Typing and Filing
- Account Management
- Teamwork and Collaboration
- Staff Leadership
- Spanish Interpreting
- Cultural Awareness
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Biolife Plasma Center
09.2021 - Current
Office Assistant
Finley Cherries
05.2021 - 08.2021
Retail Associate
Hollister Co
01.2018 - 05.2021
Bachelor of Science - Project management, Construction
Columbia Basin College
Associate of Science - Health and Sciences
Columbia Basin College
High School diploma -
Southridge High School