Amrit Arora
Queens Village,NY
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence, and confidentiality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Concierge, Northwell
02.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Updated patient information and insurance details for accurate electronic medical records.
Medical Assistant
Island MD Urgent Care
08.2022 - 02.2023
- Cleaned, restocked, and organized exam rooms and medical equipment
- Taught patients about medications, procedures, and care plan instructions
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Implemented care and efficiency improvements to support and enhance office operations
- Taught patients about medications, procedures, and care plan instructions
Front desk receptionist
Wesson Dermatology
02.2022 - 08.2022
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details
- Remained aware of provider schedules and scope of practice on an evolving basis to organize and schedule appropriate care
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
Assistant Manager, Medical Assistant
My Doc Urgent Care
11.2018 - 03.2022
- Maximized performance by monitoring daily activities and mentoring team members
- Documented vital signs and health history for patients in clinic and hospital environments
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before they were depleted
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment
- Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies
Education
Bachelor of Arts - Psychology
Queens College
New York, NYAssociate of Science - Health Science
Queensborough Community College
Queens, NYHigh School Diploma - undefined
Martin Van Buren High School
Queens, NYSkills
- Phlebotomy
- Performing Vitals
- CPR certified
- Proficient with EMR systems
- Patient Service Orientated
- Pulmonary Function Tests (PFTs)/Allergy tests/ Nasal Swab tests
- Medical Billing and Coding
- Perform Glucose and A1C tests
- Electrocardiography
- Knowledge of EKG Rhythm Interpretation
Certification
- CCT - Certified Cardio graphic Technician
- PT - Phlebotomy Technician
- BLS Certified
LANGUAGES
Hindi
English
Urdu
Marathi
Timeline
Medical Office Assistant
Concierge, Northwell
02.2023 - Current
Medical Assistant
Island MD Urgent Care
08.2022 - 02.2023
Front desk receptionist
Wesson Dermatology
02.2022 - 08.2022
Assistant Manager, Medical Assistant
My Doc Urgent Care
11.2018 - 03.2022
Associate of Science - Health Science
Queensborough Community College
High School Diploma - undefined
Martin Van Buren High School
Bachelor of Arts - Psychology
Queens College