Bold Page Profile
- Provided clerical and project assistance to customers
- Answered telephones, reviewed voice mail messages and correspondence, and responded appropriately
- Completed general office duties as directed
- Monitored and maintained accurate records, databases, and other documents
- Created, proofread, and reviewed reports, correspondence, records, and other documents
- Provided accurate data with confidentiality from maintained documents
- QUALIFICATIONS
- Basic computer skills
- Detail-oriented with proven ability to be consistently accurate
- Excellent organizational and time management skills
- Ability to effectively communicate with internal/external customers
- Ability to effectively collaborate with internal/external customers
- Summary
- Under general supervision, performed basic clerical and office support duties; updated files, records and computer database; provided information and assistance to customers
- KNOWLEDGE
- Basic office practices and procedures
- Customer service principles, protocols and methods
- Applicable policies, procedures and regulations covering specific areas of assignment
- Basic principles of record keeping and records management
- Business and personal computers, including spreadsheet, word processing, and database software applications
- SKILLS
- Operating standard office equipment, and business computers with standard software applications
- Entering information into a computer system with speed and accuracy
- Providing effective customer service, and dealing tactfully and courteously with the public
- Following verbal and written instructions
- Establishing and maintaining effective working relationships with co-workers
