Amy Adkins
Pineland,Tx
Summary
I am currently looking to be challenged in a role where I can utilize my sales management skills. As well as looking to grow in and with the company.
I am heavily work oriented, and have natural leadership abilities. I am drawn to the service of others and work well with people; while having the ability to work independently for tasks at hand. I believe I would be an asset to your organization.
Overview
21
21
years of professional experience
Work History
Customer Service Representative
Remote Operations
Beaumont, Texas
06.2024 - Current
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Conducted regular follow-up calls with customers after resolving their issues.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Office Manager
Fairmount Family Practice
Hemphill, Texas
02.2022 - 06.2024
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Developed effective communication strategies between departments within the organization.
- Coordinated meetings, conferences, travel arrangements and department activities.
Assistant Store Manager
Sabeans Coffee and Creamery
Hemphill, Tx
07.2017 - 01.2022
- As the assistant store manager at Sabeans Coffee and Creamery; it was my job to provide exceptional customer service while fitting the needs of every customer and processing sales
Physical Therapy Tech
Theraspecialist
Jasper, Tx
05.2017 - 12.2018
- While working for Theraspecialist I demonstrated a close attention to detail while working as a team to ensure the safety and well being of each patient
RDA and Office Manager
Dr. W. H. Goodwin DDS
Lufkin, Tx
06.2004 - 08.2016
- As a RDA and office manager it was my job to oversee all patient records and to assist Dr
- Goodwin with dental procedures
Education
High school diploma -
Panola College
Skills
- Superb Customer Service
- Organized
- Thrive in a Teamwork Environment
- Management Skills
- Computer proficiency
- Attentive Learner
References
- Tiffany Pangarakis, Communications Director, 936.596.8475
- Makenzie Anders, Technology Advocate Specialist, 936.465.0202
- Dana Willis, Manager of Workforce Solutions, 409.779.2467
Timeline
Customer Service Representative
Remote Operations
06.2024 - Current
Office Manager
Fairmount Family Practice
02.2022 - 06.2024
Assistant Store Manager
Sabeans Coffee and Creamery
07.2017 - 01.2022
Physical Therapy Tech
Theraspecialist
05.2017 - 12.2018
RDA and Office Manager
Dr. W. H. Goodwin DDS
06.2004 - 08.2016
High school diploma -
Panola College