Amy Aguilar
Algona,WA
Summary
Detail-oriented surgery scheduler well-versed in coding and electronic records management systems. Adept at coordinating documentation, supplies and equipment. Seeking a dynamic role with a growing team where resourcefulness, adaptability and hard work will be valuable.
Overview
15
15
years of professional experience
Work History
Surgery Scheduler/Ophthalmic Technician
Valley Medical Center
Renton, WA
10.2009 - Current
- Reviewed daily reports on pending cases, cancellations, and no shows in order to make adjustments as needed.
- Ensured that all required documents were obtained prior to scheduled procedures.
- Assisted with pre-operative preparation such as obtaining insurance authorizations, lab work, radiology tests.
- Maintained a high level of customer service by responding promptly to inquiries from patients and families about their care plans and procedures.
- Communicated with ancillary departments on patient's behalf during the pre-operative process.
- Adhered to HIPAA guidelines when handling confidential information.
- Performed data entry into various computer systems related to surgery scheduling.
- Scheduled follow-up appointments as designated by physician.
- Distributed treatment and procedural information to patients.
- Gathered current medical information and reviewed histories to gather details for surgeons.
- Communicated with patients with compassion while keeping medical information private.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Check patients in verify insurance.
- Provided patient education and answered questions regarding the surgery process.
- Assisted ophthalmologists with patient examinations.
Education
High School Diploma -
Thomas Jefferson
Auburn, WA06-1995
Skills
- Patient Scheduling
- Teamwork orientation
- HIPAA Compliance
- Insurance pre-certifications
- Schedule Coordination
- Pre-authorization management
- Verifying insurance
- Calendar Management
Affiliations
I have been a volunteer in Boy Scouts since 2010, My sons are both Eagle Scouts and my husband and I stayed with the troop since to support scouting.
Timeline
Surgery Scheduler/Ophthalmic Technician
Valley Medical Center
10.2009 - Current
High School Diploma -
Thomas Jefferson