Amy Alderman

• Manage janitorial staff schedules, covering daily task completions across all facilities.
• Validate cleaning standards, safety procedures, and chemical handling compliance through consistent enforcement.
• Coach custodial team members on proper equipment use, sanitation methods, and quality expectations.
• Responsible for over four hundred million square feet of commercial, executive-level areas, and residential locations.
• Personally present contract renewals reflecting any revisions for service across all aspects of current, new, or renewing businesses.
• Inspect work areas to verify cleanliness, readiness, and corrective action needs.
• Coordinate supply inventory, reorder requests, and equipment maintenance to prevent service gaps.
• Streamline budgeting process by closely monitoring expenses and identifying areas of potential savings.
• Maintain compliance with OSHA regulations through proper training, documentation, and adherence to safety protocols.
• Implement quality control measures resulting in improved inspection scores across all facilities under management responsibility.
• Prepare and present reports of hours worked, staff assignments, tasks and duties performed to properly allocate department expenses and maintain budget.
• Conduct or assist with screening and hiring of job applicants, training employees, and administering performance reviews to maintain adequate and qualified workforce.

• Supervised daily department operations to maintain staffing coverage, complete assigned tasks, and uphold service standards.
• Monitored inventory levels, resolved discrepancies, and coordinated replenishment to maintain product availability.
• Conducted employee performance evaluations, delivering constructive feedback and identifying growth opportunities.
• Implemented inventory management system to minimize waste, reduce costs, and maintain accurate stock levels.
• Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
• Directed daily production workflows to maintain sorting, pricing, and processing efficiency.
• Trained associates on safety procedures, quality standards, and production expectations.

• Planned team assignments to balance workload and uphold productivity while supporting operational priorities.
• Streamlined cash register return workflows by processing refunds.
• Engineered and produced large displays weekly to advance product marketing.
• Cultivated relationships with current customers to sustain goodwill and capture additional business.
• Reduced employee turnover rate by strengthening communication, delivering regular feedback, and fostering a positive work environment.
• Maintained a clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
• Volunteered for extra shifts during holidays and busy periods to alleviate staffing shortages.
• Reduced inventory shrinkage drive-off occurrences and daily cash discrepancies through continuous close monitoring of daily operations.
• Supervised daily department operations, ensuring staffing coverage, task completion, and consistent service standards.

• Scheduled staff assignments, equipment use, and daily coverage to support efficient workflow.
• Inspected finished work to verify cleanliness standards and address missed details promptly.
• Coordinated supply inventory, restocking, and equipment readiness to prevent service delays.
• Supervised cleaning crews to maintain consistent service quality across commercial client sites.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Trained employees on custodial procedures, chemical handling, and safety compliance.

Abnormal Psychology, Child Psychology, and Forensic Psychology 3.75 GPA