Amy Banarjee
Grand Rapids,MI
Summary
Skilled in conflict mediation and resident hall supervision, I significantly enhanced living conditions at Calvin University by facilitating harmonious environments and organizing community-bettering events. At PineRest, I adeptly managed patient crises, showcasing my behavioral management prowess. My approach consistently fosters trust and engagement, achieving notable improvements in patient and student satisfaction.
Overview
3
3
years of professional experience
Work History
Residential Assistant
Calvin University
07.2024 - Current
- Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
- Organized events every month for residents with health and safety checks for the betterment of the community.
- Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
- Enhanced resident satisfaction by addressing and resolving issues promptly.
- Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.
Psychiatric Technician
PineRest Christian Mental Health Services
07.2024 - Current
- Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
- Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
- Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
- Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
Student Supervisor
Creative Dining Service
08.2022 - 06.2024
- Mentored new student employees, sharing best practices and providing guidance to employees for success.
- Facilitated a positive learning environment by proactively addressing conflicts and fostering open communication among students.
- Developed strong relationships with students, promoting trust and open dialogue about their needs and concerns in the dining hall.
Media Coordinator
International Student Association Committee
08.2023 - 05.2024
- Participated in weekly meetings with cross-functional teams to discuss progress, challenges, and opportunities for improvement of international community at Calvin University.
- Created and advertised posters for better audience reach and engagement through targeted placements.
- Planned and organized events for the betterment of International students such as, hosting coat run during winter, hosting dinner for thanksgiving etc.
- Stayed current on industry trends and best practices, implementing innovative ideas to keep campaigns fresh and engaging for audiences.
Education
High School Diploma -
Loretto
Bangladesh 08.2021
Skills
- Resident hall supervision
- Conflict mediation
- Behavior management
- Daily living skills
- Dancing
- Student engagement
- Safe space creation
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Full Professional
Extracurricular activities
- Dancing (Rangeela, Dance guild at Calvin University)
- Painting
- Badminton
Timeline
Residential Assistant
Calvin University
07.2024 - Current
Psychiatric Technician
PineRest Christian Mental Health Services
07.2024 - Current
Media Coordinator
International Student Association Committee
08.2023 - 05.2024
Student Supervisor
Creative Dining Service
08.2022 - 06.2024
High School Diploma -
Loretto
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