Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Amy Bartley

Kingsport,TN

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

18
18
years of professional experience

Work History

Customer Service Representative

State Farm
08.2015 - Current
  • Responded to customer requests for products, services, and company information.
  • Delivered prompt service to prioritize customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Customer Service Representative

State Farm David Reel
08.2012 - 08.2015
  • Responded to customer requests for products, services, and company information.
  • Delivered prompt service to prioritize customer needs.

Customer Service

State Farm Betty Rumph
08.2006 - 08.2012
  • Processed payments, entering sales in register for prompt customer service.
  • Provided excellent customer service, addressing concerns promptly and ensuring satisfaction.

Education

High School Diploma -

Sullivan North High School
Kingsport TN

Skills

  • Customer service
  • Active listening
  • Data entry
  • Payment processing
  • Professional telephone demeanor

Timeline

Customer Service Representative

State Farm
08.2015 - Current

Customer Service Representative

State Farm David Reel
08.2012 - 08.2015

Customer Service

State Farm Betty Rumph
08.2006 - 08.2012

High School Diploma -

Sullivan North High School

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Amy Bartley