Amy Beck
TOLEDO,OR
Summary
Dynamic Program Manager with a proven track record in optimizing project delivery and enhancing operational efficiency. Expertise in cross-functional team leadership and strategic planning ensures alignment with organizational goals.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Program Manager
Coastal Healthcare
Newport, OR
02.2025 - Current
- Coordinated cross-functional teams to enhance project delivery timelines and operational efficiency.
- Developed and implemented project plans, ensuring alignment with organizational goals and stakeholder expectations.
- Facilitated regular status meetings to track progress, address challenges, and maintain transparency among team members.
- Managed project budgets effectively, optimizing resource allocation while adhering to financial constraints.
- Analyzed performance metrics to identify areas for improvement and drive continuous process enhancements.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
Operations Manager II
Samaritan Health Services
Newport, OR
06.2006 - 09.2024
- Refined processes to enhance operational efficiency and achieve cost reduction.
- Led cross-functional teams to implement new healthcare initiatives aligned with patient care standards.
- Developed and delivered mentorship programs focused on optimizing workflow management and patient scheduling systems for improved efficiency.
- Developed training programs to improve team performance in service delivery and compliance.
- Analyzed operational data to identify trends and drive strategic improvements in service quality.
- Coordinated with stakeholders to assess and improve resource allocation practices across multiple departments.
- Facilitated regular performance reviews, providing constructive feedback to enhance employee engagement.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Facilitated employee empowerment initiatives to promote responsibility and elevate overall performance standards.
- Developed and maintained relationships with external vendors and suppliers.
- Facilitated smooth collaboration between departments through clear communication channels.
- Executed effective budget management strategies, consistently delivering projects on schedule and within allocated resources.
- Trained and guided team members to maintain high productivity and performance metrics.
Education
Associate of Science - Medical Assistant And Phlebatomy
Concorde Career College
Denver, COSkills
- Problem-solving
- Project management
- Detail-oriented
- Strategic planning
- Team leadership and direction
- Project coordination
- Interpersonal skills
- Team management
- Flexible and adaptable
- Operations management
- Stakeholder communications
- Relationship building
- Public speaking
- Cross functional team builder
- Performance monitoring
- Quality assurance
- Multi-operations management
- OSHA compliance
- Quality control
Certification
- PgMP - Program Management Professional
Timeline
Program Manager
Coastal Healthcare
02.2025 - Current
Operations Manager II
Samaritan Health Services
06.2006 - 09.2024
Associate of Science - Medical Assistant And Phlebatomy
Concorde Career College