Amy Berlin
Lake Worth,USA
Summary
Dynamic legal professional with over 15 years of experience as a paralegal and licensed claim adjuster, skilled in managing substantial workloads with precision. Proven ability to multitask across various projects while fostering collaboration within teams to ensure seamless operations. Committed to embracing new challenges within the insurance industry, demonstrating flexibility to adapt to evolving business needs and a strong focus on enhancing process efficiency. Recognized for maintaining composure under pressure, prioritizing deadlines, and delivering compassionate support to clients. Strong investigation skills.
Overview
20
20
years of professional experience
Work History
Commercial Claims Adjuster
Mobilitas Insurance
08.2025 - Current
- Evaluated complex commercial claims to determine coverage and liability.
- Collaborated with legal teams to assess claim disputes and recommend resolutions.
- Managed multiple claims concurrently, ensuring timely processing and customer communication.
- Conducted thorough investigations, gathering evidence to support claim decisions.
Paralegal (Remote)
Legal Aid Center of Southern Nevada, Inc.
08.2020 - 05.2022
- Started the Eviction Prevention Program under attorney guidance.
- Oversaw eviction prevention, habitability, and rental insurance claims.
- Regulated and prepared pleadings in compliance with AB 486, local, and state laws.
- Led new clientele intake.
- Maintained calendar and docket deadlines.
- Prepared cases and effectively presented the cases to the board of attorneys.
- New employee training.
- Partnered with the Litigation team to prevent and support cases.
- Integrated regular legal research and writing.
- Re-imagined document collection process and spearheaded meticulous case investigation.
- Strategized and delivered negotiations with property management.
Legal Assistant/ Paralegal
Legal Aid Center of Southern Nevada, Inc.
09.2011 - 07.2019
- Maintained substantial caseload of over 350 + litigation files.
- Produced and implemented training manuals for various departments.
- Maintained and reviewed litigation dockets.
- Ideated and implemented procedure manuals for foreclosure and guardianship departments, providing uniform training.
- E-File in compliance with court deadlines.
- Coordinated depositions, prepared notices and scheduled conference rooms.
- Drafted pleadings for attorney review.
- Prepared and organized trial exhibits.
- Prepared subpoenas for bank records, medical records, and expert witnesses.
- Drafted and finalized routine correspondence.
- Processed and scanned incoming court documents and correspondence.
- Complied with HIPPA.
- Case Investigation.
Firm Floating Legal Secretary
Jones Vargas
03.2006 - 09.2011
- Led desk management projects (both in the transactional and litigation departments, adapting to a variation of laws and regulations daily.)
- Maintained docket for both Reno and Las Vegas offices, ensuring compliance with firm insurance.
- Maintained dockets for two fully staffed offices.
- Managed and trained file clerks, ensuring files are updated with accuracy.
- Organized litigation and transactional files for court appearances.
- Coordinated conference calls.
- Led file closing procedures to ensure proper documentation and finalization goals were achieved.
- Drafted simple pleadings for attorney review.
- Prepared, finalized and processed routine correspondence that helped attorneys stay case compliant and ahead of deadlines.
- Transcribed discovery pleadings, correspondence and deposition summaries.
- Completed expense reports.
- Managed reception coverage while providing excellent service to high-volume callers.
- Liaison between client and attorney to effectively communicate file expectations, timeline, and provide status on loose ends.
Child Advocate
Yap, Inc.
01.2009 - 12.2009
- Mentored and supported troubled children on probation.
- Prepared and reported child abuse in accordance with state compliance.
- Transported child to criminal hearings and probation meetings.
- Collaborated with probation to keep child on track to success.
- Build trust and rapport with child and family.
- Documented and maintained accurate case records.
Education
M.D. - Law
Pepperdine University
Malibu, CA05-2025
Bachelor of Arts - Criminal Justice
University of Nevada
Las Vegas01-2010
Fraud Claim Law Specialist - Insurance
American Educational Institute
08-2026
Skills
- Digital Literacy
- Document Collection
- Litigation Support
- Strategic Planning
- Case Investigation
- Critical Thinking
- Client Relations
- Negotiations
- Emotional Intelligence
- Conflict Management
- Legal Research and Writing
- Proficient in Microsoft 365
- Insurance Regulations
- Claim Settlement
- Multitasking and Organization
- Settlement Negotiation
- Legal Compliance
- Evidence Collection
Timeline
Commercial Claims Adjuster
Mobilitas Insurance
08.2025 - Current
Paralegal (Remote)
Legal Aid Center of Southern Nevada, Inc.
08.2020 - 05.2022
Legal Assistant/ Paralegal
Legal Aid Center of Southern Nevada, Inc.
09.2011 - 07.2019
Child Advocate
Yap, Inc.
01.2009 - 12.2009
Firm Floating Legal Secretary
Jones Vargas
03.2006 - 09.2011
Bachelor of Arts - Criminal Justice
University of Nevada
M.D. - Law
Pepperdine University
Fraud Claim Law Specialist - Insurance
American Educational Institute