Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Berling

Cincinnati,OH

Summary

Accomplished Medical Secretary with a proven track record at Mayfield Brain and Spine, specializing in EMR updating and exceptional customer service. Demonstrated expertise in medical terminology and HIPAA compliance, enhancing patient care and operational efficiency. Achieved significant improvements in patient scheduling and records management, contributing to a streamlined healthcare environment.

Overview

18
18
years of professional experience

Work History

Medical Secretary

Mayfield Brain and Spine
Cincinnati, OH
01.2018 - Current

Experience with GE centricity, EMR/Athena flow, GE PACS software, customer service, medical terminology/anatomy, medical forms /records/filling, faxing, indexing client.

Schedule office visits and procedures for multiple providers. Precertification for out patient testing and injections for multiple providers. Template operative reports for both Dr.Carruthers and Dr.Orlando. Handle incoming/outgoing calls and get clearances from different providers for procedures with Dr.Carruthers. Engage with insurance companies, set up peer to peers, send appeals for imaging and procedures.

PCA/Unit Clerk

Good Samaritan Hospital
Cincinnati, OH
01.2007 - 03.2018
  • Assisted patients with daily living activities, promoting independence and wellbeing.
  • Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
  • Improved patient comfort by providing compassionate and attentive care.
  • Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Provided emotional support to patients and families during difficult times, fostering trust and rapport.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
  • Performed wound care and dressing changes, facilitating timely healing and recovery.
  • Collected and transported specimens to prepare for lab testing.

STNA

Beechwood Home
Cincinnati, OH
10.2006 - 02.2007
  • Assisted with patient transfer and ambulation.
  • Assisted patients in daily activities, promoting their independence and dignity.
  • Kept accurate records of patients' care, condition, and progress.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Coordinated mealtime assistance for patients requiring feeding support, ensuring proper nutrition intake daily.
  • Safely transported patients throughout the facility using proper transfer techniques and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Upheld infection control and prevention policies across different patient-facing areas.

Education

Associate of Science -

Cincinnati State Technical And Community College
Cincinnati, OH

Skills

  • Medical terminology
  • Clinical support
  • Customer service
  • Patient scheduling
  • Strong organizational skills
  • Medical terminology expertise
  • Telephone customer support
  • HIPAA compliance
  • EMR updating
  • Time management mastery
  • ICD-10 coding
  • Electronic health records

Timeline

Medical Secretary

Mayfield Brain and Spine
01.2018 - Current

PCA/Unit Clerk

Good Samaritan Hospital
01.2007 - 03.2018

STNA

Beechwood Home
10.2006 - 02.2007

Associate of Science -

Cincinnati State Technical And Community College
Amy Berling