Amy Boheim
Oceanport
Summary
Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Shift Supervisor
Wawa
Eatontown
04.2021 - Current
- Provide resolutions to customer conflicts and complaints changing a negative experience into a positive outcome.
- Overseeing associates to help deliver satisfying service to customers while keeping within food safety guidelines.
- Manage inventory, cash handling procedures, shift checks and vendor check-ins.
- Provide direction and recognition improving safety and productivity.
Customer Service Representative
Shop-rite
Freehold
06.2019 - 04.2021
- Assisted customers at food service counter.
- Established a customer following.
- Prepared and packaged food.
- Provided assistance to customers with catering orders.
Education
Associate of Arts - Marketing Art And Design
Middlesex County College
Edison, NJ 09.1982 - 12.1985
Skills
- Customer service
- Maintaining inventory
- Cash handling
- Working as a team
- People oriented
Timeline
Shift Supervisor
Wawa
04.2021 - Current
Customer Service Representative
Shop-rite
06.2019 - 04.2021
Associate of Arts - Marketing Art And Design
Middlesex County College
09.1982 - 12.1985