Amy Brock
North Ogden
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Administrative Title Clerk
Big Bubba's Trailer Sales
Ogden, UT
06.2021 - Current
- Ensured compliance by maintaining accurate records of title transfers and lien releases.
- Assisted customers with inquiries regarding title documentation and state requirements.
- Collaborated with sales team to ensure timely submission of title paperwork for new purchases.
- Trained new staff on title clerk procedures and software systems used in daily operations.
- Communicated with customers to resolve common title issues.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Calculated and remitted state sales tax, service, and other charges.
- Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
- Collected taxes and fees, submitted payments and issued receipts.
- Increased departmental productivity, multitasking between title processing, customer service, and administrative duties.
- Processed vehicle titles and registrations efficiently for customer transactions.
Assistant Community Managerr
RHP Staffing- Camelot
North Salt Lake, UT
10.2019 - 06.2021
- Managed resident communications to address concerns and enhance community satisfaction.
- Coordinated property maintenance requests, ensuring timely resolution and efficiency in operations.
- Received and processed resident payments, and updated system accounts with latest information.
- Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Organized community events to foster relationships among residents and promote a sense of belonging.
Seasonal Maintenance Technician
RHP Staffing- Washington Estates
Ogden, UT
04.2019 - 10.2019
- Following safety procedures and maintaining equipment
- Positively engaged with customers and maintained professional appearance as company representative
- Operating landscaping equipment (mowers, trimmers, blowers)
- Read and record water meter reads accurately for residential accounts
Education
High School Diploma -
Washington High School
Ogden, UTSkills
- File management
- Accuracy and precision
- Document review
- Problem-solving abilities
- Reliability
- Self motivation
- Time management abilities
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Administrative Title Clerk
Big Bubba's Trailer Sales
06.2021 - Current
Assistant Community Managerr
RHP Staffing- Camelot
10.2019 - 06.2021
Seasonal Maintenance Technician
RHP Staffing- Washington Estates
04.2019 - 10.2019
High School Diploma -
Washington High School