Amy Burns
Phoenix,AZ
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Owner
Villain Ink Print Studio
Gilbert, AZ
02.2024 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
Executive Assistant
Alex Lopez - Prosperity Financial Network
Gilbert, AZ
11.2023 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Field Marketing Representative
The Field Scout
Portland, OR
03.2023 - Current
- Collaborated with sales teams to develop targeted marketing campaigns, enhancing overall business growth.
- Expanded market reach by identifying and targeting new potential customers in various regions.
- Developed strong professional networks within the industry, fostering beneficial partnerships that furthered company objectives.
Financial Services Consultant
Independent Agent
Phoenix, AZ
12.2022 - Current
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Participated in continuous professional development opportunities to keep abreast of regulatory changes impacting the financial services industry.
- Improved client financial strategies by conducting comprehensive assessments and recommending tailored solutions.
- Collaborated with cross-functional teams to develop innovative products that met the unique needs of diverse clientele.
Elementary School Teacher
CCUSD/LESD
Multiple Locations In AZ
02.2015 - 06.2023
- Created lesson plans to correlate with state curriculum standards and devised educational programs to meet educational objectives.
- Evaluated and assessed student progress regularly, and used data to drive instruction as well as differentiate lessons for students.
- Established open communication and positive relationships with students, parents, peers, and administrative staff.
- Established a positive classroom environment through effective classroom management strategies, fostering respect and cooperation among students.
Restaurant Front of House Manager
Buffalo Wild Wings
Phoenix, AZ
01.2008 - 01.2016
- Mentored new team members on restaurant policies, procedures, and best practices to ensure consistent guest experiences across shifts.
- Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
- Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
- Implemented inventory control measures to reduce waste, lower food costs, and improve overall profitability.
Education
Bachelor of Science - Education
The University of Findlay
Findlay, OH12.2009
Associate of Applied Science - Early Childhood Education
James A Rhodes State College
Lima, OH12.2007
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Product branding
- Team Leadership
- Logistics
- Problem-solving skills
Timeline
Owner
Villain Ink Print Studio
02.2024 - Current
Executive Assistant
Alex Lopez - Prosperity Financial Network
11.2023 - Current
Field Marketing Representative
The Field Scout
03.2023 - Current
Financial Services Consultant
Independent Agent
12.2022 - Current
Elementary School Teacher
CCUSD/LESD
02.2015 - 06.2023
Restaurant Front of House Manager
Buffalo Wild Wings
01.2008 - 01.2016
Bachelor of Science - Education
The University of Findlay
Associate of Applied Science - Early Childhood Education
James A Rhodes State College