Amy Caldwell
Mesa,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Excellent oral and written communication, active listening and analytical problem-solving skills. Hardworking and enthusiastic with the ability to maintain a positive attitude at all times.
Overview
7
7
years of professional experience
Work History
Retail Merchandiser
Premium Retails Services
11.2023 - Current
- Work independently, at various retail locations, following detailed instructions to complete each project.
- Develop relationships with key store personnel to support proper product placement and visibility.
- Organize store merchandise racks and displays to promote and maintain visually appealing environments.
- Stock merchandise, remove damaged, out-of-code, not-in-set and discontinued items from displays.
- Analyzed sales data to identify trends and devised action plans to increase sales.
Traveling Retail Merchandiser
SAS Retail Services
03.2023 - 11.2023
- Construct store displays and fixtures
- Stock new or changing products by following retailer store schematic - planogram
- Clean, straighten and assemble shelves/racks and display cases following measurement guidelines
- Utilized visual merchandising techniques to effectively showcase products in retail stores.
Owner/Online Reseller
Flippin My Life
01.2021 - 03.2023
- Managed day-to-day business operations.
- Conducted retail arbitrage to build inventory for resale via online platforms
- Optimized product listings for search engines to increase visibility and drive traffic to listings
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends
Client Service Coordinator
Safety Services Company
09.2018 - 02.2021
- Set up and maintained client accounts on various third-party Safety auditing sites; ISNetworld, Avetta, Veriforce, Complyworks
- Coached employees, managers and executives on effective safety policies
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
Inside Sales Representative
Televerde
11.2016 - 05.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Utilized customer service software to manage interactions and track customer satisfaction.
Education
Associates Degree - Business
Glendale Community College
Skills
- Visual Merchandising
- Planogram Execution
- Analytical Thinking
- Technical Support
- Document Control
- Customer Service
- Safety Training
- Incident Reporting
Timeline
Retail Merchandiser
Premium Retails Services
11.2023 - Current
Traveling Retail Merchandiser
SAS Retail Services
03.2023 - 11.2023
Owner/Online Reseller
Flippin My Life
01.2021 - 03.2023
Client Service Coordinator
Safety Services Company
09.2018 - 02.2021
Inside Sales Representative
Televerde
11.2016 - 05.2017
Associates Degree - Business
Glendale Community College
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