Summary
Overview
Work History
Education
Skills
Websites
Timeline
Volunteer

Amy Carter

Remote Customer Service
Davidson,NC

Summary

Would love to utilize copious amounts of free time to offer excellent customer service or act as a business support assistant. No job is too big or too small and every job is approached with excellence in execution.

Overview

12
12
years of professional experience

Work History

Owner

The Art House
Davidson, NC
07.2021 - Current

Teach art to children ages 5 -14 out of my home studio.

Owner

Artful Balloons
Davidson, North Carolina
07.2020 - 10.2021

Created one-of-a-kind balloon sculptures for various occasions.

Office Temp

Randstand
Jacksonville, Florida
09.1996 - 11.1998
  • Maintained computer and physical filing systems
  • Medical transcription for large cardiology practice
  • Answered incoming patient calls regarding appointments and procedures
  • Payroll entry clerk

Receptionist / Odd Jobs

Images
Jacksonville, Florida
07.1995 - 08.1996
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.

Receptionist / Odd Jobs

Images
Jacksonville, Florida
07.1995 - 08.1996
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients and updated client records.
  • Resolved customer problems and complaints.
  • Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
  • Voice over work for client productions
  • Teleprompter operator for large convention productions
  • Handle all travel details for owner of the company

Graphic Artist

Visual Edge
Jacksonville, Florida
06.1994 - 07.1995
  • Coordinate and follow through with all aspects from hiring illustrators, design layout, creating print the file and final printing approval for a variety of client products
  • First point of contact for the company

Graphic Desgner

Media Works
Jacksonville, Florida
08.1993 - 06.1994
  • Using primarily Corel Draw, produce custom illustrations used in slide shows and printed material
  • Working closely with clients, developed dynamic slide shows used for a variety of company productions

Pre-press Mock-up Artist

Business Cards Tomorrow
Jacksonville, Florida
03.1992 - 04.1993
  • Pasted up artwork and type to be printed as business cards, invitations and a variety of other printed material

Editorial Assistant (Temporary Position)

US Army Corps Of Engineers
Jacksonville, Florida
10.1991 - 11.1991
  • Utilized Word Perfect and Pagemaker software to create a weekly newsletter and a monthly news magazine

Illustrator (Temporary Position)

US Army Corps Of Engineers
Jacksonville, Florida
03.1991 - 09.1991
  • Working from verbal instructions and rough sketches, I utilized various computer programs to prepare a variety of final technical and non-technical graphic material to illustrate reports, speeches, news releases, exhibits and presentations

Type Delivery / Illustrator / Various Tasks

All About Type
Jacksonville, Florida
08.1990 - 03.1991
  • Delivered type to various art departments and studios throughout the greater Jacksonville Florida area
  • Proofreading
  • Stat camera work
  • Production of mechanicals
  • Keying in type with limited knowledge of typesetting codes
  • Occasional illustrations for use on customer shirts and various printed material

Volunteer

W-FSU
Tallahassee, Florida
10.1989 - 04.1990
  • Camera Operator: Body Electric, Florida Lottery and Face to Face with Beth Switzer
  • Teleprompter Operator
  • Occasional Floor Director
  • Chyron Operator

Education

Bachelor of Science - Studio Arts

Florida State University
Tallahassee, FL
05.1990

Skills

  • Visitor and Customer Relations
  • Positive Attitude and Energetic
  • Great Telephone Etiquette
  • Detail Oriented
  • Personable Demeanor
  • Preparing Memos
  • Travel Arrangements
  • File and Records Management
  • Entering Patient Data
  • Records Pulling
  • Making Appointments
  • Personal Initiative
  • Administrative Office Operations
  • Word Processing

Timeline

Owner

The Art House
07.2021 - Current

Owner

Artful Balloons
07.2020 - 10.2021

Office Temp

Randstand
09.1996 - 11.1998

Receptionist / Odd Jobs

Images
07.1995 - 08.1996

Receptionist / Odd Jobs

Images
07.1995 - 08.1996

Graphic Artist

Visual Edge
06.1994 - 07.1995

Graphic Desgner

Media Works
08.1993 - 06.1994

Pre-press Mock-up Artist

Business Cards Tomorrow
03.1992 - 04.1993

Editorial Assistant (Temporary Position)

US Army Corps Of Engineers
10.1991 - 11.1991

Illustrator (Temporary Position)

US Army Corps Of Engineers
03.1991 - 09.1991

Type Delivery / Illustrator / Various Tasks

All About Type
08.1990 - 03.1991

Volunteer

W-FSU
10.1989 - 04.1990

Bachelor of Science - Studio Arts

Florida State University
Amy CarterRemote Customer Service