Amy Chandler
Dyersburg,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Intergovernmental Case Manager
Veritas-HHS
Dyersburg, TN
06.2016 - Current
- Compiled reports on cases and submitted them to supervisors as required.
- Monitored client progress through regular follow-up contacts.
- Maintained accurate case records and documentation according to agency guidelines.
- Followed up on past due invoices to ensure timely collections.
- Accurately monitored and tracked customer payments received.
- Performed regular follow-ups on outstanding accounts to ensure timely resolution of payment issues.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved customer complaints promptly and efficiently.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Kennel Technician
Dyer County Animal Hospital
Dyersburg, TN
09.2011 - 06.2016
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Assisted veterinarians with surgeries, dentistry procedures and other medical treatments.
- Performed physical exams, administered vaccinations and euthanized animals as needed.
- Dispensed medications, monitored drug reactions..
Education
GED -
Dyersburg State Community College
Dyersburg, TNSkills
- Case Management
- Client Advocacy
- Performance Tracking
- Records Management
- Conflict Resolution
- Documentation And Reporting
Timeline
Intergovernmental Case Manager
Veritas-HHS
06.2016 - Current
Kennel Technician
Dyer County Animal Hospital
09.2011 - 06.2016
GED -
Dyersburg State Community College
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