Amy Clanton
Summary
Results-driven professional with a proven track record in driving sales growth through effective visual merchandising and exceptional client relationships. Skilled in team leadership, exceeded sales targets while fostering a collaborative environment and enhancing customer satisfaction. Adept at enhancing customer experiences and streamlining operations to achieve business goals. Renowned for being team-oriented and ensuring high standards in product presentation and customer service. Valued for adaptability and reliability in meeting business needs and objectives.
Overview
16
16
years of professional experience
Work History
Branch and Showroom Manager
Ferguson
05.2016 - 03.2025
- Oversaw daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
- Developed strong relationships with vendors.
- Coordinated special events and promotions to showcase new products and drive sales growth.
- Cultivated a high-performance sales team through ongoing training programs, product knowledge, and relationship-building skills.
- Set goals for employees and provided support and motivation to help each achieve true potential.
- Kept showroom expenses appropriate and reasonable to drive operational efficiency.
- Determined key details for showroom light fixtures, flooring and accessories to enhance sales.
- Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues effectively.
- Drove business growth by actively seeking new opportunities for partnerships and collaborations within the industry.
Residential Outside Sales
Ferguson
09.2015 - 05.2016
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Proven ability to learn quickly and adapt to new situations.
- Exceeded monthly sales targets and quotas consistently.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Established rapport with potential customers and presented product offerings tailored to their needs and necessary job time lines.
- Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
Multi-family and Residential Outside Sales
Ferguson
02.2009 - 09.2015
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day processes, working efficiently and productively with all team members.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded all sales goals working with multifamily, military, high-end custom and starter home builders.
Education
Bachelor of Arts - Home Furnishing Merchandising, Art And Business
University of North Texas
Denton, TX12-1994
Skills
- Client relationships
- Event planning
- Store operations
- Performance analysis
- Inventory oversight
- Showroom setup
- Showroom displays
- Team leadership
- Cost control
- Interpersonal relations
- Problem resolution
- Shift scheduling
- Multitasking Abilities
- Reliability
- Compliance procedures
Timeline
Branch and Showroom Manager
Ferguson
05.2016 - 03.2025
Residential Outside Sales
Ferguson
09.2015 - 05.2016
Multi-family and Residential Outside Sales
Ferguson
02.2009 - 09.2015
Bachelor of Arts - Home Furnishing Merchandising, Art And Business
University of North Texas
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