Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Clermont

North,SC

Summary

Proven track record in enhancing operational efficiency and customer satisfaction at Home Run Property Services, showcasing expertise in Consumer Banking and exceptional conflict resolution skills. Spearheaded innovative practices to boost profit levels, adept at cross-selling and ensuring optimal service delivery. Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies. Strategic financial professional actively pursuing an Assistant Branch Manager role to utilize 5 years of successful performance in related roles. Committed to offering quality financial services to the Citizens customer base. Eager to contribute immediate value through an exceptional work ethic and strong knowledge of branch operations. Accommodating Banker dedicated to continuous improvement and establishing lasting banking relationships. Effective leader skilled at streamlining operations and increasing productivity.

Overview

30
30
years of professional experience

Work History

Banker

Citizens Bank
07.2019 - Current
  • Provided advice on different bank products and financial options.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Opened, closed, and updated accounts for customers.
  • Balanced teller drawers and ATM cash.

Operations Manager

Home Run Property Services
12.2006 - 11.2018
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.

Waitress Supervisor

Pegs Restaurant
06.1994 - 11.2006
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Served consistent portions following recipes and control standards.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.

Education

MBA - Marketing

University of Phoenix
Tempe, AZ
09.2022

Bachelor of Science - Business

University of Phoenix
Tempe, AZ
05.2015

Skills

  • Products and Services Knowledge
  • Consumer Banking
  • Prospect Calling
  • Cross-Selling and Partner Referrals

Timeline

Banker

Citizens Bank
07.2019 - Current

Operations Manager

Home Run Property Services
12.2006 - 11.2018

Waitress Supervisor

Pegs Restaurant
06.1994 - 11.2006

MBA - Marketing

University of Phoenix

Bachelor of Science - Business

University of Phoenix
Amy Clermont