Amy Coates
Shelton
Summary
Dynamic Sales Manager with a proven track record at Sweet Pea Gift LLC, enhancing client satisfaction and boosting sales through expert relationship building and sales strategy implementation. Excelled in staff management and sales presentations, achieving top performance and significant market share growth. Skilled in fostering long-term partnerships and driving team success.
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
23
23
years of professional experience
Work History
Sales Manager
Sweet Pea Gift LLC
08.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Representative Team Leader
The Barron Collection
07.2013 - 07.2023
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
- Conducted regular market research to stay ahead of industry trends and adjust strategies accordingly.
- Managed key accounts effectively, ensuring customer satisfaction and maintaining long-term partnerships.
Pharmaceutical Sales Representative
Astra Zeneca
03.2002 - 07.2012
- Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.
- Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
- Expanded market share by identifying potential clients and successfully converting them to long-term customers.
- Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Education
Bachelor of Science -
Washington State University
Pullman, WASkills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Sales expertise
- Sales presentations
Timeline
Sales Manager
Sweet Pea Gift LLC
08.2023 - Current
Sales Representative Team Leader
The Barron Collection
07.2013 - 07.2023
Pharmaceutical Sales Representative
Astra Zeneca
03.2002 - 07.2012
Bachelor of Science -
Washington State University
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