Amy Collins
Plainview ,TX
Summary
Results-driven, successful at overseeing diverse areas to enable business success. First-rate trainer and coach with exceptional communication and organizational abilities. Superior work ethic combined with uncompromising integrity.
Overview
5
5
years of professional experience
Work History
Teller
First United Bank
09.2019 - 10.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Insured compliance with FDIC and banking policies.
- Conducted claim reports for customers as well as follow up.
- Attend community involvement events.
- Review and confirm large check item transaction reports in search of fraudulent activity.
- Balance and refill ATM weekly.
Branch Supervisor
First Convenience Bank
09.2016 - 09.2019
- Assisted front-line staff with handling difficulties, resolving problems and managing large transactions.
- Delivered product and service quality and inspired team members to reach and maintain department goals and objectives.
- Oversaw opening and closing of branch and monitored overdrafts, wire transfers, account closing and stop payment orders.
- Assigned job roles and oversaw performance.
- Constructed business developments to build new business relationships in the community.
- Created sales promotions to promote our services to potential customers.
- Answered telephone inquiries on banking products creating and maintaining positive customer relationships.
Education
Associate of Arts - Counseling Psychology
Amarillo College
Amarillo, TX09.2023
Skills
- Balance Transfers
- Financial Services
- Data Security and Validation
- Self-disciplined
- Efficient and reliable
- Strict organizing
- Customer service oriented
Accomplishments
Employee of the Month
Employee of the Quarter
Super Seller Award
Eagle Eye Award
Timeline
Teller
First United Bank
09.2019 - 10.2021
Branch Supervisor
First Convenience Bank
09.2016 - 09.2019
Associate of Arts - Counseling Psychology
Amarillo College